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6 minutes ago

AL

I was told I would receive a certain amount reimbursement and only received a portion of it. I reached out at least 3 times about this matter and have not gotten back to.

13 minutes ago

LS

First of all you accommodated me when I made a stupid mistake and secondly you did it very quickly

7 minutes ago

TK

Price easy use of app

21 minutes ago

CU

Felicia was very helpful and answered all of our questions.

An hour ago

Trusting any third party for your personal work these days is very tough these days. But I had made a very good decision choosing Eazyfares. I had gone through smoothest procedure for booking my ticket by Tanishka from Eazyfare she gave her best possible ways and time for me. She will always be my go to person from now on for anytime travel.

An hour ago

DO NOT use this company! I did everything exactly by the book and it¡¯s been 4 weeks since I submitted my claim and now theyre telling me I have to wait another 3 weeks. I have submitted a claim with the better business bureau to make sure these terrible practices are stopped. You should definitely find someone else to use.

8 minutes ago

GI

Very easy to choose the options

4 hours ago

My experience refers to the request for various clarifications on travel insurance policies. I received from Mr. Giancarlo competence and professionalism.

3 hours ago

CH

Always had a great experience booking with QEEQ, multiple bookings without any problems!!

7 hours ago

AM

In December 2024, I fell ill while on holiday with my family and submitted a travel insurance claim to AXA. Despite the circumstances being unrelated, AXA rejected my claim on the grounds of a single, isolated incident from my medical history where I was advised to take over-the-counter paracetamol and not further action was taken. The claims handler incorrectly classified this as a pre-existing condition that had not been disclosed, despite it having no bearing on the current illness or the claim itself. This decision was subsequently reviewed by AXA¡¯s complaints department, which disagreed with the initial assessment and rightly instructed that the claim be reassessed. Since that directive, I have received no further communication from AXA, except for responses I have personally pursued. The handling of this matter has been wholly unacceptable, leading me to escalate the issue to the Financial Ombudsman Service. I find AXA¡¯s conduct deeply concerning. Their approach to this claim has been marked by deliberate delays, misinformation regarding procedural timeframes, and a consistent failure to respond to correspondence in a timely or transparent manner. This pattern of behaviour which that get away with time after time suggests issues in their claims management and raises serious questions about their commitment to fair customer treatment. I strongly caution others to consider these factors when choosing an insurance provider as AXA has demonstrated conduct that, in my view, borders on unethical and raises serious concerns about their business practices. Replying that you are sorry for the disappointment will not cover the financial burden or emotional distress this has caused!