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8 hours ago

CH

Beautiful pieces & great customer service

2 hours ago

AN

I will be booking Nana for every beach trip. I was supper last minute and they were able to accommodate us SAME DAY! They were so helpful, the selected location was perfect, and they even helped us with our heavy cooler. Amazing company, everything was perfect. Thank you again for making last minute girls beach day, even better.

3 hours ago

LB

Great customer service

12 hours ago

Very quick response time and very helpful and professional.

2 days ago

FR

Reliable service with timely deliveries and helpful support. Returns were processed quickly, and discounts make regular shopping worthwhile. A few delivery issues, but overall a great experience.

Apr 8, 2025

OL

SCAM BUSINESS MODEL - AGINT#1736 - RE: $52 USD AGUA Taxes After 3months of battle, I received my refund for the item amount BUT Agua NEVER REFUNDED TAXES PAID on the item amount. Instead Agua stated that their policy is as follows: Refunds are only issued for the item's paid price. Shipping costs, taxes and / or duties are non-refundable for returns. Unfortunately the refund issue was not created by me as a customer, you sent me a damaged dress, you were meant to do an exchange but you refused. You then decided to go the route of credit code so as to cheat customers out of taxes. When I didn't receive the credit code for my client and it was late, I then requested refund which you still refused to refund the taxes of $52.19 USD. As an Accountant I can confidently state that when a customer returns an item and receives a refund, the associated taxes should also be refunded. Since the transaction is reversed, the business is not required to remit those taxes to the government, and retaining them is both misleading and unethical. I have repeatedly highlighted this issue, and it reflects a deeply flawed and questionable business model. Retaining taxes on refunded items appears to be an intentional practice to exploit customers. This conduct is not only unacceptable but borders on deceptive. I strongly urge others to reconsider doing business with a company that operates in this manner. You retain taxes to enrich yourself and company. Very unprofessional. THIS BUSINESS AND COMPANY IS A SCAM - AVOID THEM...THEY ARE NOT STRAIGHTFORWARD AT ALL.

Jan 11, 2025

RR

Delivery was faster than expected even though I was in the suburbs.

3 days ago

SM

Great company. Fast service. I love my new coverup. The quality is awesome.

3 hours ago

EL

Amazing quality and nice fit. Came super fast. Was much in doubt about my size but their sizing guide made me order the one that fit perfectly. Super cute design, a bit expensive but if you buy after summer prices might be better

2 days ago

I wish I could give this company 0 stars. DO NOT BUY, IT IS A TOTAL SCAM. If you attempt to return the swimsuit, they make it incredibly difficult and make you jump through a million hoops to even consider issuing you a refund. If you order, you better hope the suit fits, because you will definitely not get your money back and you will be out of shipping costs (both delivery and returning) as well.